Refund & returns policy

7 days from purchase, for new subscriptions only. The conditions below follow the shared IPTV Services checkout policy.

Contact support first

Contact IPTV Services within 7 days of purchase and allow support to help with the issue. Include your order reference, purchase date, device and the exact problem. Do not send passwords or payment-card details.

Eligibility and exclusions

One refund is allowed per customer. The window starts on the purchase date. Renewals and upgrades are excluded, as are customer-side internet problems or ISP blocking, inability to configure a device, occasional buffering and minor channel downtime. This is not an unconditional satisfaction guarantee.

Approved refunds

Approved refunds return to the original payment method, normally within 3–5 business days of processing. Your payment provider may affect when the credit appears. This is a digital subscription, so no physical item is returned.

Before buying and requesting a refund

Use the trial request page to check your own device and important content before paying. IPTV Services is the seller and handles refund decisions. Read the full seller policy and contact contact@iptvservices.online, mentioning streamkingiptv.tv.